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Workiz for HVAC contractors
Field service platform for HVAC, plumbing, and electrical contractors with built-in VoIP phone, SMS, and AI dispatch — the most "all-in-one" option in the category.
Should HVAC contractors use Workiz?
Yes: Mid-size HVAC, plumbing, and electrical contractors (2–15 techs) who want a true all-in-one platform without bolting on a separate phone system. Especially good for multi-trade shops.
Skip it if: Solo operators (the entry price is high for one tech) and shops above 20 techs (ServiceTitan offers more depth at that scale).
About Workiz
Workiz combines field service management, a built-in phone system, SMS, and AI dispatch in one platform. For mid-size HVAC contractors, the integrated phone system is the differentiator — it is included in every plan rather than bolted on. Pricing is quote-only as of 2026.
Key features
- →Built-in VoIP phone system with call recording (no Twilio integration needed)
- →AI dispatch with technician location and skill matching
- →Two-way SMS at all tiers
- →Quote presentation with good-better-best options
- →Marketing automation included at higher tiers
Pros and cons
Pros
- +Built-in phone system replaces a separate VoIP subscription
- +Phone, SMS, and field service in one login
- +Multi-trade support is genuine
- +AI dispatch is more aggressive than Housecall Pro's
- +Good fit for shops that bought Housecall Pro and outgrew it
Cons
- -Smaller integration ecosystem than Housecall Pro or ServiceTitan
- -Mobile app is solid but not as polished as Housecall Pro's
- -Brand recognition is lower — fewer training resources online
- -Reporting is decent but not at ServiceTitan level
- -No published pricing as of 2026 — and the last listed entry price (about $229/mo) was well above Jobber Core or Housecall Pro Basic
Workiz pricing
Workiz stopped publishing prices in 2026 — Standard, Pro, and Ultimate are all quote-only. Before the change, Standard was listed at about $229/mo and Pro at about $270/mo for up to 5 users, with extra users around $55–$65 each; treat those as estimates, not quotes. A phone system is included in every plan; the Genius AI answering and marketing add-ons are sold separately.
Integrations
Workiz integrates with: QuickBooks Online, Stripe, Mailchimp, Zapier, CompanyCam.
Guides that cover Workiz
Frequently asked questions
Q.How much does Workiz cost for HVAC contractors?
Workiz starts at $229/month. Workiz stopped publishing prices in 2026 — Standard, Pro, and Ultimate are all quote-only. Before the change, Standard was listed at about $229/mo and Pro at about $270/mo for up to 5 users, with extra users around $55–$65 each; treat those as estimates, not quotes. A phone system is included in every plan; the Genius AI answering and marketing add-ons are sold separately.
Q.Who should use Workiz?
Mid-size HVAC, plumbing, and electrical contractors (2–15 techs) who want a true all-in-one platform without bolting on a separate phone system. Especially good for multi-trade shops.
Q.Who should skip Workiz?
Solo operators (the entry price is high for one tech) and shops above 20 techs (ServiceTitan offers more depth at that scale).
Q.What does Workiz integrate with?
Workiz integrates with QuickBooks Online, Stripe, Mailchimp, Zapier, CompanyCam.