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Service Fusion for HVAC contractors
Flat-rate field service platform with unlimited users — strong value for HVAC shops with multiple office staff and seasonal helpers.
Should HVAC contractors use Service Fusion?
Yes: Mid-size HVAC contractors (6–25 techs) with multiple office staff or seasonal helpers, where per-user pricing on Housecall Pro or ServiceTitan adds up fast.
Skip it if: Solo operators (entry price is high for one user) and shops that prioritize cutting-edge UX.
About Service Fusion
Service Fusion charges per company instead of per user, making it a strong fit for shops with many part-time helpers, office staff, or seasonal techs. Pricing stays predictable as the team grows. Feature-wise it's comparable to Housecall Pro but with a slightly older UI.
Key features
- →Unlimited users at every pricing tier
- →GPS tracking and routing built in
- →Customer portal for online booking and bill pay
- →Inventory management for parts
- →Mobile app for technicians
Pros and cons
Pros
- +Flat per-company pricing is a major win for shops with 5+ office staff
- +No surprise per-user costs as the team grows
- +Solid feature parity with Housecall Pro
- +Inventory management is stronger than most FSM competitors
Cons
- -UI feels older than Housecall Pro or Jobber
- -Mobile app is functional but not category-leading
- -Brand recognition is lower — fewer training resources online
- -Smaller integration ecosystem
Service Fusion pricing
Starter $192/mo, Plus $298/mo, Pro $489/mo. Pricing is per company (not per user) — strong value for shops with many office staff or part-time helpers.
Integrations
Service Fusion integrates with: QuickBooks Online, QuickBooks Desktop, Stripe, Mailchimp.
Frequently asked questions
Q.How much does Service Fusion cost for HVAC contractors?
Service Fusion starts at $192/month. Starter $192/mo, Plus $298/mo, Pro $489/mo. Pricing is per company (not per user) — strong value for shops with many office staff or part-time helpers.
Q.Who should use Service Fusion?
Mid-size HVAC contractors (6–25 techs) with multiple office staff or seasonal helpers, where per-user pricing on Housecall Pro or ServiceTitan adds up fast.
Q.Who should skip Service Fusion?
Solo operators (entry price is high for one user) and shops that prioritize cutting-edge UX.
Q.What does Service Fusion integrate with?
Service Fusion integrates with QuickBooks Online, QuickBooks Desktop, Stripe, Mailchimp.